Privacy policy

Privacy Policy

Sovrano (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

  • Personal Information: name, billing address, shipping address, email, phone number, and payment details when you place an order.
  • Technical Information: IP address, browser type, device information, and cookies to improve site functionality and performance.
  • Usage Information: how you interact with our website, including pages visited, time spent, and purchase history.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you about your orders, returns, and customer service inquiries.
  • To personalize your shopping experience and improve our website.
  • To send marketing communications, only if you have opted in.
  • To comply with legal obligations and prevent fraud.

3. Sharing of Information

We do not sell your personal information. We may share your data with trusted third parties, including:

  • Payment processors to complete transactions.
  • Shipping carriers to deliver your orders.
  • IT and marketing service providers that support our operations.
  • Legal or regulatory authorities when required by law.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You may disable cookies in your browser settings, but some features of our site may not function properly.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location (United States, United Kingdom, Canada), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications at any time.
  • Withdraw consent for processing where applicable.

To exercise your rights, please contact us at contact@sovranoclub.com.

7. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

Your personal information may be transferred and processed outside your country of residence, including the United States, United Kingdom, and Canada, in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: contact@sovranoclub.com

Last Updated: September 2025